Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Clean and modern rooms
Average dining experience
Initial brusqueness in service
7.6/10
Very good
Rooms
7.4
Location
9.0
Service
7.7
Dining
7.1
Guest reviews
7.6/10
based on 9 reviews
8.1
8.1/10 based on 4943 reviews
Jean
United States of America,
May
2024
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were clean and modern, offering a vast view over Wittembergplatz, although they were a bit cold at times. The service, while initially brusque, turned out to be very lovely and helpful. The location was outstanding, with easy access to three subway lines practically across the street. The dining experience was average, but the variety was appreciated, especially the unique Waffle bar. Overall, a good value for money with some minor drawbacks.
Rooms
8.0
The rooms were clean, spacious, and modern, offering a vast view over Wittembergplatz.
Service
7.0
The service was very nice and helpful. The staff kept the floors and rooms clean throughout my stay.
Location
9.0
The hotel's location is outstanding, right across from the KaDeWe with easy access to the U-Bahn and major sights nearby.
Dining
6.0
The dining experience was basic but included a variety of options, such as the unique Waffle bar.
Facilities
7.0
The hotel facilities were sufficient for my needs, nothing extravagant but served their purpose well.
Great location
Average dining experience
William
United Kingdom,
January
2024
7.6/10
The hotel is in a convenient location with easy access to public transport and attractions, making it a good choice for both shopping and sightseeing. The rooms are equipped with basic facilities, but some aspects like the double bed setup with a glass shower and toilet door may not be ideal for all guests. The service was friendly and helpful, although there were instances of minor inconveniences like leaving windows open after cleaning. The dining experience was satisfactory with a varied menu and friendly staff, but the internet speed and lack of air conditioning could be potential drawbacks.
Rooms
7.0
The rooms are equipped with basic facilities and some unique design features like the glass shower and toilet door.
Service
8.0
The staff was friendly and helpful, providing a candlelit cake for my birthday and accommodating requests.
Location
9.0
The hotel's location is excellent, situated just across from the WITTENBERGPLATZ U station and within walking distance to many attractions, bars, restaurants, and public transport options.
Dining
7.0
The dining options were varied and included bake-your-own-waffle, with helpful and friendly staff, but the internet speed and lack of air conditioning could be potential downsides.
Facilities
7.0
The hotel offers good dining options and friendly staff but could improve on internet speed and air conditioning.
Great location
Slow internet
B.
United States of America,
January
2024
7.8/10
The hotel is located right across WITTENBERGPLATZ U station, making it super convenient for exploring the city. The rooms are basic but comfortable, ideal for budget-conscious travelers. The service is friendly and efficient, although there were some minor issues with food availability. The location is fantastic for accessing public transportation and surrounded by plenty of dining choices.
Rooms
7.0
The rooms are small but provide all the necessary comforts. The breakfast is full and pleasant, adding to the overall positive atmosphere.
Service
8.0
The staff were helpful, friendly, and efficient, making the stay enjoyable.
Location
9.0
The location is excellent, right opposite the U-Bahn station and in the heart of the shopping district, providing easy access to transportation and plenty of dining options.
Dining
8.0
The dining experience was good, with friendly and effective service. The variety of options, particularly the waffle machine, was a highlight.
Facilities
7.0
The hotel offers all the basic facilities required for a comfortable stay and provides certain services upon request.
Constance
United Kingdom,
December
2023
7.6/10
The hotel is in a great location near the underground station and just a short walk from the zoological Gardens and the vibrant Wittenberg Platz metro. The rooms are very comfortable and spacious, suitable for two people and luggage, with cleanliness comparable to other ibis Hotels. The service was really helpful and the hotel staff are a credit to the company, although there were some unhelpful instances related to parking. Dining was mostly good, with friendly staff, but there were minor issues with dish cleanliness. Overall, it's a convenient choice with a good location and friendly service.
Rooms
8.0
The room was larger than expected, clean, and suitable for 2 people plus luggage.
Service
7.0
The service was very helpful overall, though there were some unhelpful instances, particularly regarding parking assistance.
Location
9.0
The location is very good, being close to the underground station and within walking distance to various attractions and public transportation hubs.
Dining
7.0
The dining experience was mostly good with friendly staff, but there were minor issues noted with dish cleanliness.
Facilities
7.0
Hotel amenities were satisfactory, offering the necessary essentials for a comfortable stay.
Convenient location
Some unhelpful service instances
Mary
United Kingdom,
December
2023
8.0/10
The hotel is perfectly situated for exploring Berlin, close to major attractions and a large shopping mall. The rooms, while simple in design, offer all necessary amenities and a quiet atmosphere. Service can be a bit slow at times but the team is professional. Dining options are varied and the location is ideal for sightseeing. A great choice for a Berlin visit!
Rooms
8.0
The rooms all had a similar industrial design but were spacious and had everything needed. I requested a quiet room facing the back of the building, and it was incredibly peaceful.
Service
7.0
The service, although sometimes a bit slow due to busyness, was overall professional. The team members were a credit to the company.
Location
9.0
The location is amazing, just next to Kuddam with easy access to public transport and major attractions like Zoologischer Garten. Perfect for exploring the city!
Dining
8.0
The dining experience was enjoyable with varied options. The staff was helpful and friendly, making it a pleasant mealtime experience.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay, ensuring comfort and convenience throughout.
Jack
United Kingdom,
October
2023
7.2/10
My stay at the hotel was quite pleasant overall. The location was fantastic, making it easy to find and access with a car, and there were plenty of parking spaces available. The service was a mix of experiences, with some staff being kind and professional while others were rude. The dining options were varied, and I particularly enjoyed the unique Waffle bar. However, the rooms were on the smaller side, lacking a coffee making facility and with German-language TV channels only. The hotel had great proximity to central Berlin, making it convenient for exploring the city.
Rooms
6.0
The rooms are very small and really missed having a tea or coffee making facility, and all TV channels are German language only.
Service
7.0
The service was a mix of experiences, with some staff kind and professional while others were rude.
Location
8.0
The hotel is in a great location, near subway and bus points, just off the Kurfürstendamm which is one of the main streets in Berlin.
Dining
8.0
The dining options were varied, and I particularly enjoyed the unique Waffle bar.
Facilities
Ronald
United States of America,
August
2023
8.0/10
I found the hotel to be ideally located, just beside the underground station, making it convenient for getting around the city easily. The room, although a little bit small for storing luggage, was equipped with a TV, AC, and a private bathroom. The bed was comfortable, and I appreciated the accessible features for handicapped guests. However, I missed having a kettle for making tea or coffee in the room.
Rooms
8.0
The room, though small for luggage, provided essential amenities like TV, AC, and a private bathroom. The bed was comfortable, especially for handicapped guests.
Service
9.0
The service was exceptional, with Mr Sila Atay being particularly friendly and helpful throughout my stay.
Location
9.0
The location was fantastic, just beside the subway station, and close to bus stations for airport transfers as well. It was also great for exploring nearby attractions like KaDeWe, the zoo, and Christmas markets.
Dining
7.0
The dining experience was varied, with some options within the hotel meeting the Ibis standard, but I found better value for money and service at nearby eateries.
Facilities
7.0
The hotel had satisfactory facilities, though I found the dining service slightly disappointing compared to other local options.
Great location
No kettle
Derek
United Kingdom,
July
2023
7.6/10
The hotel offers spacious and spotlessly clean rooms, very comfy and clean at a good value. However, the absence of tea and coffee making facilities is a little inconvenient. The service was a mix of helpful and efficient, while some renovation work could be disruptive. The location is convenient for accessing the city with varied amenities nearby. Dining is good with a variety of options but can be busy in the weekends. Overall, a comfortable stay with some minor drawbacks to consider.
Rooms
8.0
The room was very spacious with a large inviting bathroom and spotlessly clean.
Service
7.0
The service was a mix of helpful and efficient, with quick responses to issues.
Location
9.0
The location is convenient with easy access to public transport and nearby amenities.
Dining
7.0
The dining experience was good with a variety of food and drinks, but can get busy on weekends.
Facilities
7.0
Amenities were satisfactory, offering what was needed for a comfortable stay.
Joshua
United States of America,
June
2023
8.0/10
The hotel room was snug, barely fitting two 'carry-on' size cases. They had to refund me due to the weekend crowd. Despite the limited space, with the window blind down and few clothes, it was manageable. The service was outstanding, they made us custom toasties with salad and beer, showing their warm and helpful nature. The location couldn't be better, close to Berlin's center, with great coffee shops and restaurants nearby. The dining experience was average but the staff's friendliness made up for it.
Rooms
7.0
The room was small but functional, accommodating two carry-on size cases.
Service
9.0
The service went above and beyond, creating custom meals and being incredibly friendly and helpful.
Location
10.0
The location was superb, right in the heart of Berlin, near coffee shops and restaurants.
Dining
6.0
The dining experience was satisfactory, with friendly staff but average offerings.
Facilities
The hotel offered all the basic amenities needed during my stay.
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